Welcome to Deepwaters! Trading without Trade-Offs.
Privacy, security and transparency at the same time is one of our highest priorities. All our trading and custody rules are published on www.deepwaters.xyz (the “Site”) for everyone to see. You can know we treat you fairly because we’re completely transparent with how we treat your assets.
Ready? Here it goes!
Note: All capitalised words in this document have their meaning as attributed to them in our Terms & Conditions. You’re supposed to read both the documents alongside.
Who processes your data?
Your Personal Data is processed by our company, thus being the controller:
Deepwaters EU s.r.o., with its registered seat at Rybná 716/24, Staré Město, 110 00 Praha 1, the Czech Republic, ID No.: 179 11 257, Registered in the Commercial Register held by the Municipal Court in Prague, Section: C, File No.: 378583.
Do you have any questions? Feel free to contact us any time at firstname.lastname@example.org.
What data and on what legal grounds are processed?
We only use ordinary (basic) personal data such as name, surname, date of birth, e-mail, telephone number, etc., that could be used to identify you (“Personal Data”) that are necessary for creating your account on our Site, using our Services and carry out our KYC process as applicable. We also may use data regarding usage of our Services for the purposes stated below.
We do not process special categories of Personal Data (e.g. health data, data on your political views, etc.).
We process your Personal Data for the following purposes:
By accepting our Terms you enter into contract on provision of the Services which are defined in detail in the Terms.
Transactional data on the Site will also be used to provide you with information on your User Account and deliver other aspects of the Services to you.
Provision of the Personal Data is a requirement for conclusion and performance of our contract.
If you choose to use our Services in a form of non-custodial wallet, you do not need to create an account on the Site. Thus, you do not need to provide us with your Personal Data for this purpose.
Our company is obliged to perform legal duties imposed on us by the Applicable Law, e.g. duties relating to AML (and know-your-customer procedure), accounting and tax purposes, archiving and other legal duties to which we are subject.
Providing and processing of such personal data is therefore a legal requirement.
We also process the Personal Data in necessary extent based on the following legitimate interests of Deepwaters:
You as a data subject have the right to object to the processing of your Personal Data based on our legitimate interest.
If you are not our customer and you are interested in our Services and news, you may subscribe to our marketing communication we send via e-mail. If you do so, we’ll be processing your contact data necessary for delivering the marketing communications. You may withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
If you are Account Holder, the marketing communications will be sent to your e-mail address you provided when creating your account on the Site automatically based on our legitimate interest (for more information, please, see the section under letter c) above) unless you unsubscribe from such communication (more information under letter c) above).
When you visit our Site, we may process some of your data in necessary extent based on your consent with storing and using cookies for analytical, statistical or marketing purposes, however, only if you give us your consent to do so when entering our Site or any time later. Such data are primarily anonymous and help us understand how visitors of our Site interact with it.
How long do we process Personal Data?
We always process your data for a period necessary for the purpose of the processing:
With whom do we share your data?
We may share your Personal Data with our partners which provide us with necessary services without which we cannot operate our company, provide our Services or fulfil our legal duties.
Our partners (e.g. accountants, tax advisors, software developers or support team) may process your personal data on our behalf as our data processors and only to the extent necessary to allow them to perform their services to us.
Our processors who provide us with various services are always chosen due to the quality of their security guarantees as well. Your Personal Data and data you entrust us with when using our Services or visiting our Site are in good hands. We always make sure of that.
Apart from that, we may also provide necessary data to public authorities or third parties if we are bound to do so by applicable law or its necessary based on other reason (e.g. based on a third party legitimate interest to discover frauds, etc.).
Do we send your data outside the EU/EEA?
The answer is simple: No. We do not willingly send your Personal Data outside the EU/EEA.
All our servers where your Personal Data is stored, are located exclusively within the EU, and operated by our carefully chosen processors.
How do we make your data safe?
Privacy and security of all the data we process is our highest priority. Our Services and Site have been designed from scratch with security and privacy of all the data in mind. Thus, we always make sure to employ up-to-date technical, administrative and security measures above the standard market level.
What are your rights regarding your data?
In connection to the processing of your Personal Data, you have the right:
For the above purpose you may contact the Czech Data Protection Authority:
Úřad pro ochranu osobních údajů
Pplk. Sochora 27
170 00 Praha 7
the Czech Republic
Or you can also lodge your complaint with a respective supervisory authority in the EU Member State where you are usually resident, where you work or where the place where your rights are allegedly infringed is located.
What are cookies?
A cookie is a small data file (various long strings of numbers and letters) that is stored in the web browser of a website user by the website platform visited. Cookies store and transmit information to the server of the web platform that the user (repeatedly) visits from that web browser/computer. A cookie may have a limited lifetime.
What types of cookies do we use?
Technical - cookies that we necessarily need for the proper functioning of our website and all its functionalities, i.e. for the search to work properly, so that you do not have to re-enter your data in forms, so that the website remembers your login to your account, etc.
Your consent is not required for the storage and use of technical cookies. You can disable the storage of cookies at any time in your web browser settings. However, if you disable the storage of cookies, most of the basic functionalities of our website will not function properly and it will not be possible for you to make proper use of our services available to you once you have logged into your account.
Analytical - these cookies help us to analyse traffic to our website and the interaction of users of our site with its content, and to improve our site so that you can get the best experience from it. We only use these cookies if you give us permission (consent) to do so.
Marketing - we use these cookies to show you a variety of interesting marketing content, benefits, promotions, and other offers that may be of interest to you. We only use these cookies if you give us permission to do so.
It cannot be ruled out that some of the information obtained from cookies could theoretically potentially be linked to Users' Personal Data if the User is registered on our Site and is logged into their account. However, we do not make these links.
Session cookies (temporary cookies) only exist in temporary memory for as long as the user is on the website. Web browsers usually delete session cookies when the user closes the web browser. Unlike other cookies, temporary cookies do not have a set expiry date, which is the basis for the browser to recognise that they are session cookies.
Unlike expiration after closing the web browser - as in the case of temporary cookies - a persistent cookie expires on a specific date or after a specific period of time. This means that for the entire validity period, the cookie will transmit information to the server each time you visit the website.
If you have any questions, please contact us at any time at email@example.com.
What else is important?
Updated on 1. January 2023